At a Glance: Smappee EV Chargers Score 2.75 out of 5
Solar Choice has developed a transparent scorecard to evaluate all the EV Chargers available on the market.
Price: $$$$$: The Smappee EV Wall Home Charger is pricing for a single-phase smart charger with a tethered cable is $2,440 which places them at top end of the market in terms of price.
- Company Backing in Australia: Smappee have a long trading history as one of the earliest EV charger companies established in Europe. They have a strong financial backing primarily from their success outside of the Australian market. Smappee are a more recent entrant to the Australian market and do not have a local office established in Smappee’s name. We score Smappee 3 out of 5 for their backing in the Australian market.
- Warranty Offer: We see that most EV chargers available in Australia have a warranty of 2 years, with the top end of the market offering 4 or 5 years. Smappee’s 2 year warranty earns them 2 points in this category.
- Solar Compatibility: Smappee’s EV chargers do have full solar integration capability but this comes with a pretty hefty price tag. Adding this functionality will add around $700 to the cost, while we see some chargers include this as standard. We score this 3 points from a possible 5.
- Functionality: The Smappee chargers comes most of key functionality we look for in our scorecard including OCPP, dynamic load management and an option for a 8 metre cable. The missing features are the LCD display and an environmental protection rating of IP55 or better. The charger does come with some functionality like RFID or QR code activation which is more commonly utilised in commercial applications. We score Smappee 3 out of 5 for functionality.
Overall 2.75 out of 5 is an excellent score for a EV Charger in our scoring system and they are currently one of the more costly solutions on the market that might be better suited to advanced requirements
Smappee Company Overview
Popular Models and Comparison of Features
| Product Name | EV Wall Home | EV One HOME |
| Product Image |  |  |
| Price (Approx. AUD price RRP inc. GST) | $1,500 to $2,500 | $3,000 |
| Rating | 7.4 kW (1 Phase) – 22 kW (3 Phase) | 22 kW (3 Phase) |
| Country of manufacture | Belgium | Belgium |
| EV compatibility | Type 2 | Type 2 |
| Enclosure dimensions | 300 X 300 X 110 mm | 1100 × 120 × 120 mm |
| Weight | EV Lite Incl. 1 socket: 4.4 kg | EV One with 1 socket: 11 kg |
| Operating Temperature | -25 °C to 40 °C | -25 °C to 40 °C |
| Charge cable length | 8m or untethered | Not included – Type 2 socket |
| Solar self-consumption optimisation? | Yes with additional hardware | Yes with additional hardware |
| Internet connection? | Wifi & Ethernet | Wifi & Ethernet |
| App control | Yes | Yes |
| Weather resistance | Outdoor | Outdoor |
| IP rating | IP54 | IP54 |
| Warranty (years) | 2 years | 2 Years |
| Datasheet | EV Lite | EV One |
Key Features of Smappee EV Chargers
The Smappee team have really focused on the EV chargers being part of a greater home automation and energy management system. Note that most of the advanced features require their ‘smart charging’ option which includes a CT Hub and CT Monitors which are installed at your switchboard.
Energy Monitoring
The Smappee EV Charger goes beyond simply providing visibility and control over the EV Charger. The solution includes real-time energy monitoring of the home itself, allowing users to track and optimize their energy usage across their different appliances.
Solar Integration
Seamlessly integrates with solar panels, enabling users to charge their EV with solar energy, reducing reliance on the grid and saving on energy costs.
8 Metre Tethered Cable
The Smappee home EV Charger has the option of including a tethered 8 metre cable. If you are looking for a tethered solution with a long cable, Smappee is one of the longest we’ve seen on the market with most tethered cables being around 5 metres to 6 metres.
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The Smappee App and Dashboard
The Smappee Mobile App is a central feature of the Smappee ecosystem, designed to give users complete control over their home charging experience. With its user-friendly interface, the app allows for real-time monitoring and management of your EV charging, ensuring that you can always access your charger’s full suite of smart features.
The smappee app has a rating of 3.9 stars out of 5 in the Google play store from over 1,000 reviews.
How Much Does the Smappee EV Charger Cost?
The pricing for the Smappee EV charger varies based on the inclusions. In most cases we would recommend getting a the “Smart Charging” functionality which enables solar-optimisation, dynamic load management and their energy monitoring capabilities within the app.
| EV Wall Home – single phase, basic charging, untethered | $1,500 |
| Optional: Smart Charging | $700 |
| Optional: 8 metre tethered charging cable | $200 |
| Optional: 3 phase | $80 |
Pros and Cons
| Pros | Cons |
| Smappee’s advanced energy management system software accompanies the EV Charger RFID and QR Code activation Extra long 8-metre tethered cable option | Priced towards the premium end of the market Warranty offer is shorter than most premium EV charger options Smappee don’t have an Australian office |
Installation
A certified electrician should perform the installation of the Smappee Home Charger. The process involves integrating the charger with your home’s energy system and connecting it to the Smappee ecosystem.
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Warranty & Service
Smappee offers a 2-year warranty on their EV Chargers which is set out in sections 8 and 9 of their general terms and conditions. The terms include the common exclusions for things like improper use and installation.
Most EV Chargers on the market come with a 2-year or 3-year warranty, so it is a shorter offer than expected from Smappee for a premium-priced solution.
Although Smappee don’t have a local office, their local representation in Australia is through strategic partner State of Charge. State of Charge will support distributors and installers of Smappee products to co-ordinate any warranty claims. As per Smappee’s website they can be contacted at australia@smappee.com or on +61 434 777 814.
Should I Buy a Smappee EV Charger?
Smappee’s EV chargers come in at a high price point which presents a barrier for the residential market. With a high price tag, the expectations in terms of functionality and offer is equally high. The Smappee charger delivers on most of the technical aspects, particularly energy management.
It would be great to see Smappee establish a local office and support staff to assist Australian residential customers and also offer a longer warranty period to support their premium pricing.
Read more of Solar Choice’s EV Charger reviews.
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