Zappi EV Charger: An Independent Review by Solar Choice

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Note: Solar Choice has no affiliation with Zappi or any EV Charging company and is here to offer an honest review for anyone looking to buy an EV Charger in Australia.

At a Glance: Zappi EV Chargers Score 4.25 out of 5 – One of the best

Solar Choice has developed a transparent scorecard to evaluate all the EV Chargers available on the market.

Price:  $$$$$: MyEnergi Zappi’s latest 2.1 EV charger is priced around $1,595 for their tethered single phase model making it a mid-range priced EV charger.

  • Company Backing in Australia: MyEnergy Zappi APAC have recently established a local office in Melbourne and have 4 years trading under their belt, while the parent company has been trading for almost 10 years. They have a small team of people in Australia to support the local market with their main head office and manufacturing facility in England. Zappi have been around for almost 10 years and have other product lines to support EV chargers. We score Zappi 4 out of 5 for company backing.
  • Warranty Offer: In Australia EV Chargers warranties range from 1 to 5 years in length. Most EV Chargers come with a 2 year warranty. As per the scoring in our scorecard, Zappi receive 3 points for their 3-year warranty. 
  • Solar Compatibility: The Zappi 2.1 EV Charge comes with an included CT clamp to monitor the incoming mains. In ‘Eco’ or ‘Eco+’ mode the Zappi will activate when there is sufficient surplus solar power which can be configured by the user to lower than 1kW. This is the optimal way for an EV Charger to integrate with solar power. We score this 5 points.
  • Functionality: The Zappi 2.1 comes with all the functionality we look for in our scorecard including OCPP, an LCD screen, dynamic load balancing, a 6.5m cable and an environmental protection rating of IP65. We score Zappi 5 out of 5 for functionality.5

Overall 4.25 out of 5 is one of the best scores for a EV Charger in our scoring system, and given Zappi EV chargers are price in the mid-range, we believe they are a great value option for a functionality rich EV charger.

Company Overview

The Zappi EV Charger is a product of myenergi, a UK-based company founded in 2016 that specializes in renewable energy solutions. While the Zappi EV Charger is their flagship product, they also produce solar diverters and energy monitoring devices.

In the Australian market, Myenergi operates through a subsidiary based in Clayton South, Victoria. Myenergi APAC Pty Ltd was registered in 2021 giving the company a few years under their belt in the local market.

Myenergi designs, tests and assembles all of its Zappi chargers in the United Kingdom.

Myenergi offers one model of EV Charger, the Zappi. The Zappi is available in 7kW (Single-phase) or 22kW (Three-phase) configurations with the choice of a tethered version with a built-in charging cable, and an untethered version where you can plug in your own Type 2 charging cable.

Product Name Zappi 
Product Image
Product variant v2.1
Price (Approx. AUD price RRP inc. GST) $1,595 (single phase)
Rating Single-phase 7kW or 3-phase 22kW
Country of manufacture United Kingdom
EV compatibility All
Enclosure dimensions 438 x 282 x 122mm
Weight 7kg
Charge cable length 6.5metre cable or untethered option
Solar self-consumption optimisation? Yes via included CT
Internet connection? Wifi or wired ethernet
App control Yes
Weather resistance Outdoor Rated
IP rating IP65
Warranty (years) 3-year option to extend
Datasheet Zappi v2.1

What We Like About These Chargers

Zappi seems to be focused on producing a high-quality charging device which is reflected in the centralised production process remaining in the United Kingdom.

The Zappi is a functionality rich EV charger which comes with most of the bells and whistles you could want including a LCD screen for easy use and CT clamps to integrate with your solar system or avoid tripping your power supply.

Myenergi also sells the ‘Eddi’ which is a solar diverter that can direct surplus solar to a resistive load such as an electric hot water system.

Key Features of Zappi 2.1 EV Chargers

Intelligent Charging

When connected to the internet via wifi or ethernet cable, the Zappi EV Charger can intelligently charge the car based on the owner’s preference charging speeds, electricity price tariffs and solar power available. This can all be configured and viewed in real time through the accompanying app. 

Harvi

Harvi is a wireless transmitter for the CT clamps which eliminates the need for them to be hard-wired to the zappi. This enables the Zappi EV Charger to display the real-time solar power generation on the LCD screen on the device. 

The CT clamps are connected to the solar system wiring and are then connected to the Zappi with an ethernet cable. The harvi device is effectively a wireless solution that simplifies the installation process and leaves a tidier solution with less wiring required. At $175, the Harvi would only be used when the included CT clamps won’t do the job.

OCPP Compatible

Open Charge Point Protocol (OCPP) is an open-source communication method for your EV Charger to connect with 3rd party software services. Current applications using OCPP include charging stations where 3rd parties can integrate load management to manage the collective power of a fleet of EV Chargers or integrate a billing solution to charge users for the power they use.

For homeowners, this capability is still advantageous as it leaves the door open to integrate future applications such as vehicle-to-grid.

Charging App

Zappi chargers are compatible with the myenergi app, which allows you to control and monitor your charger from your smartphone. The app also provides insights into your energy usage and solar savings.

FAST Mode

  • Allows the EV to charge as quickly as possible.
  • Charging is limited by the EV’s onboard charger, device limit, or grid limit.
  • Charging starts immediately upon plugging in (unless EV timers are set).

ECO Mode

  • Zappi matches the charging power to spare local generation.
  • Min. charging current: 6A (~1.4kW for a single-phase EV).
  • For three-phase EV: Needs 4.2kW to charge.
  • Starts charging immediately at 1.4kW or higher based on surplus generation.
  • Boosts in ECO: During boosts, your EV charges at full power.

ECO+ Mode

  • Stops charging if there’s insufficient surplus generation.
  • Has a countdown timer to prevent contactor wear.
  • Display message when plugging in: “Waiting for Surplus”.
  • Surplus needed: Can be configured down to 1kW or lower.
  • Boosts in ECO+: During boosts, your EV charges at full power.

How much does the Zappi Charger cost?

The price of a Zappi charger varies depending on the model and installation costs. 

The prices listed on Zappi’s website are:

7kW Single Phase22kW Three Phase
Zappi v2.1 $1,595$1,845

Pros and Cons

ProsCons
– Well backed company now with a local Australian office and supported
– OCPP compatible – meaning can take advantage of third party software applications.
– Designed and made in the UK.
– As a mid-ranged priced option it will cost more to get this functionality-rich charger

Zappi chargers are praised for their eco-friendly features and smart functionalities. However, they are slightly more expensive than other EV Chargers in the market.

Installation

Zappi chargers should be installed by a qualified electrician. The installation process is straightforward and typically takes a few hours.

Need an Zappi charger installation quote?

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Warranty & Service

Zappi chargers come with a 3-year warranty, this is on the higher end of the scale with most EV Chargers offering a warranty between 1-3 years. It covers any defects in materials or workmanship and the replacement of the unit or spare parts if required. The customer can arrange for their own installer to replace or a myenergi installer to complete the warranty replacement for a compensated rate of $198+gst, see terms and conditions here

Customers can report the faulty product to myenergi by either emailing customer support at apac.support@myenergi.com or calling myenergi Support number is 1300 743 443 – option #2 (Support)

More details on their warranty process can be found here https://www.myenergi.com/au/customer-support/

Should I buy a Zappi Charger?

Zappi is one of the biggest EV Charging brands in the Australian market which is only in its infancy. It is great to see that Myenergi have had some success and awards in Europe and they appear to have stable financial backing to support their 3-year warranty.

We believe the Zappi EV Charger is one of the better options on the market. 

Jeff Sykes
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Reviews from Australians who have installed Zappi EV Chargers

Rated 4.86 from 7 reviews
5 star
6
4 star
1
3 star
0
2 star
0
1 star
0

Showing 7 of 7 Reviews

12th October 2024
Edmond
NSW - 2761
system
4.00

I had difficulty using scheduling charging. Every time I set the schedule it ignored the schedule and started to charge immediately. I worked it out my self. Handover should have covered how to charge.

27th June 2024
QLD - 4163
system
5.00

Very easy to use and works well. Charges in 6 hours from empty directly of solar so no cost.

23rd April 2024
Chi
NSW - 2121
10-15kW system
5.00

It has sensors to allow using surplus solar energy to charge the ev. A bit of struggle to get it connected to internet probably due to lack of experience to the charger by the installer. After it was sorted everything worked well.

1st November 2023
John
WA - 6064
10kW system
5.00

Flexible charging cycles and easily managed with the app on phone.

13th May 2024
TAS - 7000
system
5.00

Too early to say yet.

3rd February 2024
SA - 5076
6kW system

Review left 3 years after system installed

5.00

Very happy so far.

21st November 2023
Trevor
SA - 5022
system
5.00

Does what it says

Showing 7 of 7 Reviews