Solarlab Reviews
About Solarlab
Established in 2017, SOLARLAB is committed to delivering high quality Energy Efficiency Solutions for residential and commercial clients across Australia. With energy prices on the rise and increasingly more focus around renewable energy, our highly experienced solar specialists can assist with projects of all sizes.
Our team is dedicated to providing high quality outcomes for all different lifestyles and budgets. With all jobs we complete, we ensure that every contractor operates in accordance with OH&S standards to ensure the safety and wellbeing of our employees and your family or workers, in addition to keeping your site protected.
All Reviews
Eguana Australia - Be cautious
Review left 1 year after system installed
The solar panel install was excellent, however the battery install by the same company was polar opposite. We were charged for components that were not installed, the monitoring was never installed correctly and the company stopped responding to calls and claim that it is no longer their responsibility.
Solar Panel - Trina
Solar Inverter - Goodwe
Battery - Eguana
There are no end of issues with the Eguana Battery - from missing components 'forgotten' by the installer, with no return calls after repeated calls and emails. After 10 months of chasing, a third party electrician finally got the monitoring of the battery to work correctly. However Eguana have cancelled their contract with the Australian Third Party VPP monitoring service, who have in turn chosen to disable the battery as part of removing their software. Installer claims it is not their issue and direct Australian customers to contact the Canadian customer support, which is slow and prolonged and has no ETA for resolution. We have an expensive battery that will not charge or discharge, recommend installing a battery that works from a reputable installer that will back their product.
Very professional and efficient sales and installation team. Had answers to most of my questions and were polite and accommodating. However the changes in installation requirements with the smart meter were not communicated to the team in the field so there was a delay in my ability to access the monitoring information by nearly two months.
Solar Panel - SolarEdge
Monitoring app is excellent. Having the panels indiviually isolated will be a great benefit
Solar Inverter - SolarEdge
