Quality Solar Systems Reviews

Installer Comments

Amazing experience I researched available companies. An expert came and visited for FREE. Gave me advice and helped me decide on our best options. No rubbish just pure honesty. Our Solar Systems was installed within the month. A fantastically friendly and efficient team. It was all ready to go and fully functional within hours. If you want the best at the best price with knowledge and experience. This is your team.

Installer Comments

very helpful from the start answered all questions gets back to you immediately well worth getting these guys to install your solar panel system

Installer Comments

The entire process was great. From the initial meeting to the final installation and setup of the app

Installer Comments

Very happy so far

Installer Comments

The sales process was straightforward and the system meets our needs, the installer communicated well and was polite and no problem ti have around the house.

Installer Comments

The process was smooth and very informative. Roy was very knowledgeable with many products which reinstated confidence in my decision with the type of solar panel and inverter. I appreciated his undivided support. The installers were great- friendly, punctual and tidy and relatively quick. They too helped with explaining everything. I have not needed post installation support but if needed they have assured me it it there.

Installer Comments

The whole process was super smooth & every question we had was answered in a friendly and professional manner. The installation team were also tidy, friendly & the finished product looks so good on the roof and at the wall system. Overall experience is we are extremely happy with our choice of using Quality Solar Systems & have already recommended to many!

Installer Comments

Look elsewhere. Used subbies. Were hopeless. Poor workmanship. Took weeks to connect and rectify problems. Needed another subby to fix issues. Only getting 75% of promised output

Installer Comments

Sales process was good. Solar panels installed were different to the ones I ordered and I was not notified about the change. Their warranty was not as long as the original ones ordered. The company did not offer much understanding. When I had an issue later, they were not very responsive.

Installer Comments

The reason we chose Quality Solar Systems was based on customer service. A company representative actually came to our rural property in person and sat down with us to explain the options and the installation process as well as physically looking at where the panels could be installed and the location of the inverter. This gave us confidence to proceed with the purchase of a 10KW system. It took a few weeks to make up our minds to purchase, but we were not 'hassled' by the company to make a decision, which was appreciated. The installation took about 5 hours and the installers were punctual and tidy.

Installer Comments

Excellent cummunication, timely and hassle free installation. Well trained personal, technicians, taking you through the process, from quote to installation with ease. The system is working to its full capacity and giving dividends.

Installer Comments

Installer was helpful providing general tips for use of the charger, and was quick and did the work just as I wanted it. Well done.

Installer Comments

James from Quality Solar Systems provided us with clear information and made sure we got what we needed. The whole process from the initial consultation up to post-installation support was very professional. Installation was punctual, tidy and efficient. We are happy with the services we were provided.

Installer Comments

My experience with the Quality Solar System company was excellent. The salesman was knowledgeable and very helpful in explaining everything I needed to know. The installers we very professional and did the work in a timely manner. I would highly recommend Quality Solar Systems.

Installer Comments

Fabulous, timely and efficient beginning. Installation to occur within 2 weeks, deposit paid same day contract signed. Installation occurred almost 8 weeks later. In between, poor communication, always prompted by me, and many excuses. Installers were efficient and knowledgeable. Our Haier 250l heat pump water heater is working well and we are happy after 3 weeks.

Installer Comments

Sales process was great. The consultation process was seamless and full of helpful advice and options. There was no pushy sales tactics just information to form decisions. The company have checked in with us post installation and our bills went from $600 a month to $20 a month

Installer Comments

After six months of research, I decided to go with Quality Solar for the main reason that they could install and deliver exactly what I required (Very specific). Roy explained what the other companies left out, result, fantastic system, install and follow up.

Installer Comments

The sales process was excellent, lots of relevant information supplied. The sales and installers were super friendly, all times were communicated with plenty of notice and they adhered to them. I had some post install questions which were addressed quickly and effectively. Thank you so much Quality Solar Systems, love our solar panels and would definitely highly recommend your company.

Installer Comments

Great sales and prompt professional instalation, but poor after sales followup and education on the product and it's use performance

Installer Comments

Sales process was easy, Damien was knowledgeable and polite. The system chosen was 6.6kw using 440watt Jinko Neo Tiger panels and a 5kw Sungrow inverter. Quote was in the range we were expecting and the clincher was a better deal for financing the purchase. We had a few hiccups early on in the process with Essential Energy requiring another site inspection by the QSS installer. This also revealed that our tile roof needed urgent maintenance before the new PV system was installed. When the installers arrived they made a couple of alterations to the original layout plan to allow us to install a patio flyover roof over our deck. The guys were super efficient and did an excellent job on the installation. The quality of the installation was top class. They even fully checked out the solar system on our studio to ensure it was working correctly. Very happy with new system and installation. Roy was excellent to deal with and very helpful.

Installer Comments

I had already arranged the panels through the supplier and employed Quality Solar Systems to install the panels. They completed the installation to the specs required, did an excellent and timely job with the install and left the premises in a tidy state. System has operated without an issue for over a year now. Would not hesitate to recommend them, and will most likely use them in the future if I decide to go ahead with a battery install.

Installer Comments

Fantastic sales support from Roy, installers were professional and prompt

Installer Comments

Great process from start to finish. Salesman Roy Kumar was professional and friendly, explaining the process clearly. The installers arrived on time, were very professional and friendly and completed the installation in good time leaving everything neat and tidy. Roy's follow up has been much appreciated. Would thoroughly recommend these people.

Installer Comments

Really happy with my solar installation today. The services were up to the mark and as discussed everything was done accordingly. Starting from the initial call, getting the right solar panels, right quote within the price range and getting everything ready. Called last week, signed contract on Friday and today (Tuesday) everything is installed. Cannot thank much. Happy and highly recommended! Started saving on electricity already:):).

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Great service good price and after sales would Recommend them

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Sale process was good. Installers were friendly, punctual & tidy No post-installation support needed

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Brilliant service and price, highly recommended!!

Installer Comments

Knowledgable profesionable sales staff who were prompt and helpful through out the selection process and then friendly efficent professional instalation staff team who were efficeint and thorough thru the installation

Installer Comments

Happy with all the information provided previous to the sales. Very knowledgeable and giving us the advice needed to choose between different options. Installation was very good. The size of the panels did not fit in the roof if government standards were adhered so they changed the panels with a good discount. Installation was interrupted by rain and was scheduled very soon after, so very happy with their proactiveness. One year later I cannot find fault in the equipment or the installation. Pretty happy with everything.

Installer Comments

The quote was competitive, with top quality elements proposed. The solution for our situation was sensible. The sales rep (Roy) was personable, knowledgable and, above all, accessible and helpful with follow ups. The installers were punctual and tidy. They were challenged by rain but followed up and completed promptly in a very friendly manner. Roy paid a courtesy call after installation to ensure that we were satisfied.

Installer Comments

Service was excellent and still is brilliant. It's been two years since system installed and our bills are always in credit. Very happy with quality solar systems.

Installer Comments

My overall experience is extremely beneficial. Excellent service throughout. Staff is efficient, accurate, and friendly. Strongly recommended.

Installer Comments

The sales process was easy, and the installers were friendly and arrived on time. They did a great job and cleaned up after themselves. I'm happy with the overall experience.

Installer Comments

The sales process with Quality Solar Systems was excellent. Their sales representative was knowledgeable and patient, answering all my questions clearly. They designed a custom system for my needs and offered a competitive quote. The installation itself went smoothly. The system has been working flawlessly. Highly recommend

Installer Comments

The sales process was excellent. The communication was great. They explained to me every detail of how it going to work. The installers and the rest of the team on Quality Solar Systems are the best, they were very friendly and came on time as agreed. They clean the surroundings after the installation. They even called me a few months after the installation how my panel was performing. I am very happy with the whole team.

Installer Comments

The sales process was excellent. The communication was great. They explained to me every detail of how it going to work. The installers and the rest of the team on Quality Solar Systems are the best, they were very friendly and came on time as agreed. They clean the surroundings after the installation. They even called me a few months after the installation how my panel was performing. I am very happy with the whole team.

Installer Comments

We did extensive research over a long period of time. Most of the companies had representatives that lacked the technical expertise of Quality Solar Systems thus leaving us in a quandary as to which system to go with. Roy was clear and concise exhibiting a broad knowledge on the subject and it became immediately simple to understand the pros and cons of choosing and using any given system. The 20 kilowatt installation was without fault and it continues to be so. We chose Tindo Australian made panels .Despite the slight cost impediment we feel that supporting the home team will pay dividends over the long term. To all concerned a big thank you all concerned from Roy to Mitch well done.

Installer Comments

this is the 3rd system installed for me by quality solar and it was just a simple process, the installers were just amazing and even complimented by the solar hot water installer quality solar delt with the new meter upgrade after the installation and all has been peachy i would highly recommend using this company ..QUALITY SOLAR ARE THE BEST..

Installer Comments

Great service end to end. Friendly staff, accurate and efficient. Highly recommended.

Installer Comments

All went well no issues and good information provided

Installer Comments

Competitive pricing, knowledgeable and tailor their offer to suit actual requirements (as opposed to upselling). Fast installation and great follow up service.

Installer Comments

Sales process involved detailed discussion of the costs and benefits of the potential installations on premises, as well as the physical installation process. Installation was delayed due to manufacturing issues but the company continued to remain in contact and identify potential install dates to fit my requirements. Actual install of the panels and solar unit was conducted with professionalism and attention to detail and safety, with excellent post-installation support to ensure that we had the best experience.

Installer Comments

Polite, punctual and professional, even cleaned up after themselves. Most importantly their follow up after we had a slight issue was prompt and the system was back up and running quickly

Installer Comments

The entire process from start to finish was very pleasing. Starting with Roy who was very experienced in all aspects of solar power systems who explained everything in a manner that was clear and concise and finishing with the installation team headed by Mitchell who were faultless in every way. We were very pleasantly surprised particularly in an era where good old fashioned quality and service are far from common. A big thank you to all involved.

Installer Comments

We had Quality Solar install a second ( 6.2kw) system on my roof. The preliminary assessment to determine size was done promptly and the terms of contract explained efficiently. The after installation service was great and even following a few hiccups due to severe weather events, the service tech solved our issues and set me up on the solar web app. I’ve now ordered a battery for installation later in the year, with a view to adding an EV charger. Well done Quality Solar team.

Installer Comments

Sales process was good. The installers were on time very friendly well dressed and tidy and punctual. I am sure we did need some kind of post installation at that time not really sure.

Installer Comments

The sales process was smooth . Any questions were answered. Roy the sales man was easy to communicate with, and the installation team was a breeze to communicate with. We are now 12 months in and no problems at all . I am more than happy to refer friends and family to them and if I ever need another installation I wouldn't hesitate to use the company again Thank you

Installer Comments

We didn’t have any problems at all with Quality Solar Systems , the sales person explained everything we needed to know, completely satisfied from the start to the installation , highly recommend

Installer Comments

Best decision I have made installing solar. Quality solar systems were easy to deal with and were very fast with the entire process.. Their quote was a little higher than others, but it was the warranty period on parts and installation that I wanted and paid the higher price. Their installers were top notch and were able to accomodate changes to the system on the fly where they needed as there were som minor hiccups with the system. They were really nice guys and quick at their work without sacrificing quality. Essentially they knew exactly what they were doing. It’s been nearly 3 months since the install and there have been no issues or after sales support required, however my experience with the sales to installation process was flawless. I would not think I would have any issues if I needed to request support. I would highly recommend Quality Solar Systems for the quality of the system and their installers.

Installer Comments

From the sales folk to the installation, they were all excellent and friendly.

Installer Comments

Very friendly, quick 13kW installation by highly qualified specialists. Also great support post installation, our first 2 bills came with credits, which is fantastic!

Installer Comments

Quality solar provided efficient and professional service from the initial quote through to completion of installation!

Installer Comments

Would like to thank the staff and the technician for helping us choose the right EV charger that suits our needs. A professional installation and service. Highly recommend this Company. Darren

Installer Comments

Sales team was awesome. Led by Mister Roy who was a pleasure to deal with. Factual and lots of choices. The Installers were friendly and the Install was done in a timely and neat manner. I trust this Company.

Installer Comments

The installation team was very professional and on schedule. They used the latest products and the installation happened smoothly. I'm happy with the final product.

Installer Comments

The sales process was 'first class' ... very professional with full explanations of all components of the solar system and the 'good' and 'not so good' of each brand of each component that could be chosen to complete our system. A detailed explanation of each component was given and the two Quality Solar System representatives were impressive with their full knowledge of the products and options on offer. I was impressed that we were presented with systems ranging from budget to top range.

Installer Comments

Initial communication great good quote good salesman. Poor customer service after agreement was made. 6 months passed before we had to chase up on a weekly basis to get anything done. Finally got installation done then took 4 months to get everything sorted to get connected to grid

Installer Comments

Installer Comments

I had solar panels installed by Quality Solar Systems in June 2023. Their quote was the most competitive out of about 6-7 quotes that I obtained. James was very friendly and helpful throughout the whole process - from finding the right solar system for me, getting a quote, setting up the install, and follow up afterwards. There was a quick turnaround from me accepting the quote to install date. Jon and his boys who did the install were very professional and did not leave behind any mess or broken tiles. Three months later, the whole system is still working well with no problems at all. Overall I'm very happy with the goods and services provided by Quality Solar Systems.

Installer Comments

Great communication. I was referred by a friend. Very good company

Installer Comments

Focus was on matching clients needs to an appropriate system rather than recommending a system where size and cost benefited the installer. Had a number of quotes where installer was only interested in selling a cheaper system at a Rolls Royce price

Installer Comments

Installer Comments

This company shouldn’t be in business, not genuine. Let you sign contract and pay deposit and after that will not talk to you again

Installer Comments

Sales rep forgot that I have already a fairly new system (1phase) and then ordered a 3-phase inverter - I am no technician and have to trust the installer has the knowledge. to cut short system never got installed as any request for a date got ignored. Now the company does not refund the paid amount. dishonest and unfortunately still offered to people on this webpage.

Installer Comments

The installation took much longer than anticipated, despite my repeated contact with the company - well over two months between signing the contract/paying the deposit and the installation commencing. The person who provided the quote was not adequately informed about installation requirements and last minute adjustments were needed on-site. I was surprised to receive the final invoice before the installation was complete - and its terms being payment within "1 day"!

Installer Comments

Good experience in terms of the sales service. Disappointed that the solar panels installed were not the ones agreed in the contract and with less warranty time. The company offered me a small discount as compensation after I raised the issue. The installers initially tried to convince me that it was not possible to fit all the panels in the roofs agreed upon in the contract and suggested an alternative roof that would not get as much exposure. I had to persist and finally the panels were installed as agreed. I'm happy with the installation so far but the installers did not clean up very well after themselves. I'm still finding bits of plastic 2 months after the installation. The system is working OK.

Installer Comments

Stay away from Quality Solar Systems The rep turned up 1hr different to appointment for quote. Gave us the sales speech. All sounded great. After signing contract and doing my own research on what we were quoted I discovered differing facts. They would deny saying things and then later say he did say it. (All communication was via email or sms). Lots of problems with the company. Original day of installation was cancelled by them. No reason given. Later I found out that they had quoted for parts they didn't have. Actual day of installation they brought a different inverter to what we had paid for. They didn't bring smart meter. Was continually lied to. I'm still having problems chasing up Roy to find out about smart meter. DO NOT deal with this company!  

Installer Comments

Roy in Toowoomba was extremely friendly and helpful, visited us in our home and provided lots of information about different panels and inverters and respected my opinions and in the end allowed me to make the decision (Hyundai/Sungrow) Installers were professional and quick, panels have been up now for a couple of months with no issues. The panels are working efficiently and the app to go along with the inverter is very handy. We would have loved a final follow up from Roy which we never received but we have run into no issues.