OBrien Electrical Rowville Reviews

Had a 6 kw system installed in February doesn't produce any power !! After many calls and emails no resolution. Went with these guy's because of the recognised name paid a bit extra to go with the professionals...... my mistake looks like I'll have to go with consumer affairs to get this rectified. Don't recommend this company for solar

Sales process was easy to understand, and rep was very helpful. Installers were punctual, friendly and reasonably tidy over the 3 days on site. All in all, a very good experience. Would definitely recommend.

Installed 6.6 kw system. Broke more than 26 roof tiles. Had to pay to buy tiles. Istallation date February 2025 It has been almost 2 months now. Sysyem is not producing power at all. Shows 0.00 kwh Sent several emails and called many times but they will not reply to email. Do not go with this company.

The electrician and plumber took a lot of care to ensure a high quality installation.

The sales Rep from O'Brien Geoff was very knowledgable and assisted me with every steps from sales to installation. He offered me a reasonable price for a good quality heat pump.

Process from start to finish was quick and easy. On time and friendly. Clean up well after completion.

Tyler and his team were very efficient and friendly. They had to remove my old Solar system and put in the new solar system. They were very clean and the site was spotless when they left. Tyler's communication was excellent and they were all very punctual and courteous. I highly recommend them.

The team was fantastic, punctual, efficient, cleaned up and most helpful with my questions. I love the Emerald system as it is quiet and the company has been very helpful and patient with my enquiries, I would highly recommend them.

Lovely team, punctual and efficient, cleaned up and considered our needs, easy to deal with I would recommend them highly. They even assisted me with a fault not of their making. Thank you O’Brien team.

Lovely team, punctual and friendly, cleaned up and were efficient. However we don’t have hot water in the shower and I don’t know how to contact the team to fix the issue. Problem.

O’Brien Electrical & Plumbing Rowville was very helpful from start to finish of the install of the hot water heater pump. Sales was very friendly and help me with all the questions i had about the new hot water system. The installers did a awesome job installing very good workmanship and they were punctual and tidy.

The sale and installation of my heat pump went well and the installation was completed professionally. The HP worked very well for the outset. However, I had a difficulty connecting the HP onto the supplier's app on my phone. It took about seven days until the HP supplier twigged to my difficulty and provided the information I needed. Both the Installer and the HP Supplier answered my emails promptly and the Supplier finally realised that I was entering an incorrect number as the HP serial number. Now sorted and all is well.

Have not got a prescribed certificate as required by law

Response from OBrien Electrical Rowville

Sorry to hear that John, We'll get this out to you ASAP!

Contacted O'Briens for a quote for a full new solar power system for our home. Danny was very helpful in advising us on what we wanted. Later, Gaetano and his men arrived on time and in just two days had installed 18 panels on the roof along with the inverter and battery, all very neatly and tradesmen like. Later Gae set up the inverter to control the grid-failure battery-backup system the way we wanted. We are very pleased with the service O'Brien's have provided us and we can recommend them. Zena D

I obtained three quotes through Solar Choice and found O'brien Rowville to be the most helpful in terms of explaining the background of the companies behind the solar panels, inverter and battery. The ended up providing me two quotes in terms of different inverter and battery set up. Unlike other quoters, they did not solely push one company instead explaining the strengths and comparing the available options. They had to delay the installation however were quick to contact me and advise they had been delayed due to weather on a prior installation. They turned up on the new date and started when they said they would. The team cleaned up after themselves and they took away all the components of the smaller older system we had in place. If I were to do anything differently next time, I would have taken advantage of their offer to send a representative over to review the property and all the options so that I would have gotten a better understanding of the size of the battery and installation location options prior.

Sales, appointments and installation was all seamless. All technicians, electrician and plumber were very professional.

The sales process was painless and conducted mainly by email. The installers were punctual, friendly, and considerate. I could not fault the workmanship and no follow up has been required.

Straight forward and professional to deal with. Team arrived on time, completed the work in 90 minutes and were pleasant and easy to deal with. The job was very neat and tidy when they’d finished.

O'Brien's were great throughout the process but the installers of the solar panels not so much. They put the inverter in a position where it will be exposed to direct sunlight even when there was ample shade to use. They left my house unlocked and gate wide open when they left. The fact the system would need to be inspected before it was turned on was not explained either. The actual company O'Brien's was great just the installer that did the panels really ruined the whole experience

Arrived as stated, good careful workers taking all safety aspects into consideration and liaised with us on position of battery/controller.