Interactive Solar Reviews
About Interactive Solar
Interactive Solar is a Clean Energy Council Approved retailer which specialises in Solar Power and Solar Battery Solutions. With strict focus on quality installations and outstanding service Interactive solar prides itself in top end installs for all our residential and commercial applications. We only deal with brands that are established and have great track records.
Workmanship Warranty
10
All Reviews
Terrible after sales service. The warranty is worth nothing
Review left 2 years after system installed
Installer Comments
I had a solar system and roof fan installed in sep 2022. The quote and install went relatively smoothly. However it is the after sales service that has really killed my view of this business. I have had a few warranty issues with both the fan and solar. The first issue (solar power cutout) I had repeated promises to fix but only after constant calling did they appear about a month later. More recently I have been waiting over 8 months for them to appear on site, with promises every week to "come next week". I now realise they have no intention of fixing, so you should realise that their warranty is worth nothing.
Solar Panel - Trina
Solar Inverter - Sungrow
The app is strange and links direct to a server in China. I get strange messages from people in China from the app (no joke!). It is like someone there is monitoring the system and playing games with me. Connection drops out regularly.
Installation Photos
Review left 2 years after system installed
Installer Comments
Delays in supply of Alpha ESS Battery encountered but installed okay in the end. System runs as expected with no issues. Additional battery would have been good but space constraints limited to 5KWh system.
Solar Inverter - Sungrow
Installation Photos
Installer Comments
Great Team . Very professional. Good quality of work. Very responsive. Promptly addressed discovered issues. Thanks Guys. :)
