EFS Solar Reviews
About EFS Solar
EFS Solar are a solar company based in Southport, Queensland.
All Reviews
EFS Solar Delivers Excellent Service and Perfect Installation
Installer Comments
The service from EFS Solar was top-notch. They provided all the information I needed upfront, and the installation went exactly as promised. I’m thrilled with the outcome and would recommend them to anyone looking to go solar.
Solar Panel - Canadian Solar
Solar Inverter - Goodwe
Excellent Solar Installation by EFS Solar
Installer Comments
EFS Solar was a pleasure to deal with. The whole team was friendly and knowledgeable, and they guided me through each step. The installation was seamless. Highly recommended!
Solar Panel - Canadian Solar
Solar Inverter - Goodwe
Seamless and Easy Experience with EFS Solar
Installer Comments
Amazing experience with EFS Solar. They made everything easy!
Solar Panel - Canadian Solar
Solar Inverter - Sungrow
Seamless Installation
Installer Comments
Great team. Installation was smooth and hassle-free!
Solar Panel - Canadian Solar
Solar Inverter - Goodwe
Excellent Service from EFS Solar!
Installer Comments
EFS Solar was fast, efficient, and professional. Couldn’t be happier!
Solar Panel - Canadian Solar
Solar Inverter - Sungrow
Outstanding Experience with EFS Solar
Installer Comments
EFS Solar went above and beyond my expectations. From the initial inquiry to the final setup, they were informative and supportive. The team answered all my questions and gave detailed explanations about what to expect. Installation was quick, and the installers were respectful of my property. I’d highly recommend EFS Solar to anyone considering solar!
Solar Panel - Canadian Solar
Solar Inverter - Goodwe
The sales person was very informative
Installer Comments
The sales person was very informative, she gave us all the information we required to proceed with the purchase. The installation team completed their work without issue. They did a great job. The system is working exactly as promised during the sales process. The app is great we refer to it several times a day. So far the system is working better than we expected. We are very pleased with the outcome.
Sales process was not pushy
Installer Comments
Sales process was not pushy, he was very knowledgeable and infi
Solar Inverter -
Outstanding Skill and Effectiveness!
Installer Comments
My commercial solar setup was recently completed, and I'm pleased with the outcome. The system was easily installed, and even in less-than-perfect circumstances, the reduced power loss makes the system's effectiveness evident. Since all of them were skilled electricians, I had faith in their abilities.
Solar Panel - Canadian Solar
Solar Inverter - Goodwe
Premium quality system from a great company
Installer Comments
Unlike the other reviews here we had a great experience with EFS Solar. Having had solar installed previously we knew what we were looking for and EFS delivered just that. From the sales process to the installation we have been delighted at every step. The fact that the installers setup the monitoring app for us was a great help as well.
Solar Panel - Canadian Solar
Canadian is a great solar panel brand with long warranties in case anything goes wrong.
Solar Inverter - Goodwe
Yes, we are happy with the Goodwe inverter. The monitoring app works well enough for what you need.
Sales person will tell anything to get a...
Review left 5 years after system installed
Installer Comments
Sales person will tell anything to get a sale. Asked rep where theu are made because brand is Canadian Solar , he said it was made in Canada. But when i received solar it was all made in China at a very over priced system.1 year ago IF he had told the the truth the sale would have stopped there.
Solar Panel - Canadian Solar
Installer Comments
HORRIBLE. I wish I had read the other review before proceeding. The salesperson came to determine if solar would meet our needs and if it could be installed. After going through everything with him, they came out several weeks later (although he promised a couple of days) only to tell us they weren't installing because of "high winds over 35 km," which we checked with 3 different websites that list windspeed in our area and none were over 22km at the most for this day with the highest wind gust measured at 27km. They asked where we wanted the inverter, yet they put it in a different place- right in front of our front door on a perpendicular wall- without consulting with us. They left all the panels leaning up against our house UNSECURE, and we had to assume the liability if they are stolen and damaged??? They did come back and pick them up when we said we weren't responsible for them and wanted them gone. After not hearing from them about rescheduling, we agreed for them to come get the inverter and patch the wall where they put it, which I'm sure won't be done correctly. Oh, and they also broke the latch of our gate by leaving it open all day. And the other review is CORRECT. They don't answer the phone half the time and don't call people back. You get a different person each time and all they care about is selling the panels. No one knows what the other is doing. If you complain about anything, YOU are the problem, AND Cameron talks over you when you are trying to explain why you are frustrated with the people on the worksite who actually asked us, "When are we supposed to be coming back?" Uh, how are we supposed to know that? AVOID at all costs unless you want a hassle.
Solar Panel -
I don't know what the solar brand was because they never gave us the paperwork for it. They took it and we refused to let them continue with the install after screwing up the inverter install.
Solar Inverter -
We never used it. They placed it in the WRONG place, pretty much right in front of our front door on the side wall.
Installer Comments
Catastrophically Inept. Over 7 weeks and 4 attempts to install, damaged roof (although that issue was addressed and fixed), awful to non-existent customer and after sales service. No one knows what's going on or what anyone else is doing or when. Charged more than invoiced amount. No one answers phones, emails replied to by sales only on average 1 week delay. Marginal communication regarding install bookings some turned up for , some not, some made without notification.
Solar Panel - Canadian Solar
They work. Around 73 percent efficiency. Max 3.6kW from a 4.9kW system
Solar Inverter -
It works. Comms app is extremely basic. Current and daily/ totals only