Astra Green Solutions Reviews

I had my heat pump installed Nov 2023. The process was seamless and problem-free. I did not leave a review at that time although I should have. A five-star rating for the purchase/install. This weekend the heat pump failed after 18 months. I rang Astra Green Solutions Monday morning and was immediately connected with their service team. After sending them diagnostic information they confirmed, on Tuesday, that a team would visit me on Wednesday. Wednesday morning they replaced my heat pump and I couldn't be happier with the whole process. I was ALWAYS able to talk to the service team! This is usually very difficult with other service departments. They were always polite and very professional. I never received false promises although I was at the time pushy as I was frustrated. A very good company to deal with. Highly recommended by me. Well done Shanki and Ekta.

After doing lots of research on the different heat pump types we settled on the Dark Knight largely because of the price and the 315L tank size. After having it for a month we couldn't be happier. Easy to use, and it is able to reheat within 4 hours each day which is the window our electricity plan provides cheap electricity. Exactly what we wanted. It's whisper quiet and the electric boost is a great add on also.