Haier Heat Pumps: Independent Review by Solar Choice

Note: Solar Choice is not associated with Haier Heat Pumps or any heat pump installer or manufacturer and has no financial or other incentives to promote any product brand over another. Wondering if heat pumps are worth it? Check out our Complete Buyers Guide to Heat Pumps.

Haier Monoblock Heat Pump 250L Heat Pump Scorecard

Price: $$$$ Score: 3/5

• The Haier Monoblock 250L is priced between $4,000 and $4,500, positioning it in the higher cost category. While it is not the most expensive on the market, it represents a significant investment for homeowners.

Efficiency: Score: 3/5

• The Haier’s heat pump has a Coefficient of Performance (COP) of 4.48 for the Monoblock 250L and was measured at an ambient temperature of 20°C, heating water from 15°C to 55°C. It can heat water up to 65°C with the heat pump and 75°C using an electric element. Solar Choice tries to compare COP at 20°C, heating water from 15°C to 60°C. Based on this, the estimated COP for the Haier unit under Solar Choice conditions would be slightly lower, around 4.3 to 4.4, due to the increased energy required to reach 60°C. Overall, the Haier Monoblock 250L maintains high efficiency.

Warranty Offer: Score: 4/5

• Haier provides a 7-year warranty on the cylinder and a 5-year warranty on components and labour. This extensive coverage is designed to offer assurance to consumers about the product’s durability.

Customer Reviews: Limited Score: 2.5/5

• As a relatively new entrant to the Australian market, the Haier Monoblock 250L has limited customer reviews. While initial feedback is positive, more reviews are needed to provide a comprehensive understanding of its performance and reliability.

Functionality: Score: 4/5

• The Haier Monoblock 250L heat pump is notable for its well-rounded functionality. It features LCD and WiFi app control for ease of use and includes a additional heating element that can heat water up to 75°C. It operates at 43 decibel which is on the quieter side for a heap pump. The heat pump uses eco-friendly R290 refrigerant, which has a low global warming potential of just 3. These advanced features improve the user experience and overall value, helping to justify the higher cost.

Company Background

Haier, established in 1984 in Qingdao, China, has grown into one of the world’s largest manufacturers of electric hot water systems. Haier’s headquarters are in Qingdao, China and they have a local office address at Level 1, ­1 Eden Park Drive­ Macquarie Park, NSW, 2113 Australia.

The company launched their heat pump in October 2023. The heat pumps are manufactured by Haier in their manufacturing plant in China and are designed as a premium option for the market.

Customers may be more familiar with Fisher and Paykel which is a consumer goods brand which was acquired by Haier in 2012. 

Haier Heat Pump Range Available in Australia

Haier offers two primary models in their heat pump hot water system range: the HP200M1-U1 and the HP250M1-U1.

• HP200M1-U1: This model has a 200-litre capacity and is best suited for small to medium households, typically accommodating 2 to 4 people. It has dimensions of 600 x 630 x 1658 mm and weighs 91 kg when empty.
• HP250M1-U1: With a larger 250-litre capacity, this model is designed for medium to large households, suitable for 3 to 5 people. It measures 600 x 630 x 1951 mm and weighs 106 kg when empty.

Haier Heat Pump Costs & Pricing

Model	Price Range
HP200M1-U1	$4,000 – $4,200
HP250M1-U1	$4,300 – $4,500

Note: Prices exclude shipping and installation.

Haier Heat Pump Rebate Information

Federal and state rebates are available. See our guide to rebates on hot water heat pumps.

Key Features

• Energy Efficiency: The system boasts a high coefficient of performance (COP) of 4.48, indicating highly efficient energy use.
• SmartHQ™ App: Allows users to control the system remotely, optimising energy usage according to personal schedules and solar PV availability. You can also activate the booster heating element for times of peak demand.
• Low GWP Refrigerant: Uses R290 refrigerant with a global warming potential of only 3, making it a very environmentally friendly option compared to others on the market.
• Quiet Operation: With an operating noise level of 43 dB(A), it is one of the quieter integrated system models available.
• Solar PV Integration: The heat pump can prioritise solar energy use, reducing reliance on grid electricity.

The Haier heat pump hot water system performs well across various conditions. It maintains efficient heating even at low ambient temperatures (down to -7°C) and can heat water up to 65°C using the heat pump alone, or up to 75°C with an additional heating element.

Haier Warranty Offer for Australians

Component	Warranty Period	Coverage
Cylinder	7 years	Covers defects and failures in the water tank.
Refrigeration Components	5 years	Includes the entire heat pump unit, condenser, compressor, expansion valves, and associated pipework.
Other Components	5 years	Covers all electrical components, including printed circuit boards, user interface, electrical heating elements, sensors, plumbing valves, and sacrificial anodes.
Labour	5 years	Covers the cost of labour for repairing or replacing parts under warranty.

Pros and Cons

Pros:

1. Quiet Operation: Operates at a low noise level of 43 dB(A), making it one of the quieter integrated models on the market, making it much better for installation near living spaces.
2. Strong Warranty: Haier provides a comprehensive warranty, offering 7 years on the cylinder and 5 years on both components and labour, which reflects the product’s quality and longevity.
3. Advanced Functionality: The heat pump includes features such as LCD and WiFi app control via the SmartHQ™ app, a 1.5kW heating element for up to 75°C, and quiet operation at 43 dB(A). Additionally, it uses the eco-friendly R290 refrigerant with a GWP of 3.
4. Smart Integration: Compatible with solar PV systems, it can prioritise solar energy use, further reducing reliance on grid electricity and enhancing sustainability.
5. Durable Construction: Features a glass-lined steel tank designed to minimise heat loss and protect against corrosion, ensuring long-term durability.

Cons:

1. Higher Cost: Haier heat pumps  are priced between $4,000 and $4,500, placing it in the higher cost category, which might be a significant investment for some homeowners.
2. Limited Customer Reviews: As a relatively new entrant to the Australian market, the Haier heat pumps have limited customer feedback, making it harder to gauge long-term performance and reliability.
3. Limited Sizes: Haier offers only two primary models in their heat pump range (200L and 250L), which may not suit larger households with greater hot water requirements.

Is the Haier Heat Pump Worth It?

When it comes to efficiency and features, the Haier Monoblock holds up well against top competitors like Reclaim and Sanden. These competitors offer better performance, but they are also more expensive. Hydrotherm and Aquatech are more affordable but don’t have the same advanced features or efficiency as the Haier unit. The iStore and Rinnai models are cheaper but fall short in performance, features, and warranty coverage compared to the Haier Monoblock.

However, a notable drawback for the Haier Monoblock 250L is the limited number of customer reviews, which might make potential buyers cautious about long-term reliability.

Final Verdict: For consumers looking for a high-efficiency integrated heat pump with robust features and strong warranty coverage, the Haier Monoblock is a solid option, especially if they are prepared to invest in a higher upfront cost for long-term energy savings. While it may not have as extensive a track record as some competitors, its advanced functionality and eco-friendly design make it a forward-thinking choice for environmentally conscious homeowners. It’s essential for buyers to consider their specific needs, including household size, budget, and long-term energy consumption, when making their decision. For more information on whether a heat pump is right for you, refer to our Complete Buyers Guide to Heat Pumps.

Technical Specifications for Haier Monoblock Heat Pump Water Heaters

Feature	Model HP200M1-U1	Model HP250M1-U1
Total water capacity	195L	246L
Rated voltage / frequency	220-240V / 50Hz	220-240V / 50Hz
PTR setting	700kPa	700kPa
Ingress protection	IPX4	IPX4
Hot & cold inlet connections	¾” RP	¾” RP
PTR connection	¾” RP	¾” RP
COP @ 20°C/15°C	4.49	4.48
Power input of electric element	1.5kW	1.5kW
Rated power input of heat pump	0.43kW	0.43kW
Maximum power input of heat pump	0.75kW	0.75kW
Maximum power input of the appliance	2.25kW	2.25kW
Average heating capacity by heat pump	2.0kW	2.0kW
Default temperature setting	60°C	60°C
Heating range (with element)	35°C – 75°C	35°C – 75°C
Heating range (heat pump only)	35°C – 65°C	35°C – 65°C
Refrigerant type / weight	R290 / 0.34kg	R290 / 0.34kg
Noise	43dB(A)	43dB(A)
Ambient temperature range	-7~45°C	-7~45°C
Product dimensions	600 x 630 x 1658mm	600 x 630 x 1951mm
Product weight (empty)	91kg	106kg